Application Maintenance Solution

According to industry sources, maintenance consumes 60% to 80% of the total software lifecycle expenditure, and 50% of programmer effort is dedicated to maintenance. Hence, optimizing costs of maintenance through an offshore model makes great business sense for companies.

Application Maintenance Methodology
Application Maintenance methodology from Synergy Infotech India has been perfected over many years of offering comprehensive 24X7 maintenance and support to global clients. As an extension of its Application service, Synergy offers to maintain applications developed from offshore. Bug fixes, enhancements as well as production support services can be offered. Synergy can also maintain existing applications of clients.

Typically, the engagement commences with a transition phase, onsite, when the Client transfers knowledge about the application to us. This is followed by the offshore phase when a team at our Bangalore facility takes over the activity, supported by an Onsite Coordinator. We have been running maintenance projects for the last several years for our clients. We take complete ownership of the application maintenance and is some cases, there is no exiting development center at the client’s site. 

Our clients have leveraged the extended workday concept owing to time zone differences, extended life of the the application and saved costs through the offshore model.

To learn more about our capabilities in developing software applications, e-mail us at enterprise@synergy-infotech.com